Contact Us

Customer Service

800-654-4566800-654-4566
Hours: Weekdays 8 a.m. to 7 p.m. and Saturdays 9 a.m. to 1 p.m. Central time
Telecommunications Relay Service (TTY) 800-946-7481800-946-7481
Mortgage Assistance

800-552-3000800-552-3000
Hours: Weekdays 8 a.m. to 7 p.m. and Saturdays 9 a.m. to 1 p.m. Central time
Property Insurance

866-439-2712866-439-2712
Hours: Weekdays 8 a.m. to 5 p.m. Central time
Mailing Addresses

Customer Service

Midland Mortgage
Attn: Customer Service Center
P.O. Box 26648
Oklahoma City, OK 73126

Payments

Midland Mortgage
Attn: Payment Processing
P.O. Box 268888
Oklahoma City, OK 73126

Payments Sent by Overnight Mail

Midland Mortgage
Attn: Payment Processing
999 NW Grand Blvd, Suite 100
Oklahoma City, OK 73118

Mortgage Assistance Center

Midland Mortgage
Mortgage Assistance Center
P.O. Box 268806
Oklahoma City, OK 73126

Insurance

Midland Mortgage
Attn: Insurance Service Center
PO Box 163529
Fort Worth, TX 76161

Authorization Requests

Midland Mortgage
Attn: Customer Support Services
P.O. Box 26648
Oklahoma City, OK 73126

Name Change and Assumptions

Midland Mortgage
Attn: Customer Support Services
P.O. Box 26648
Oklahoma City, OK 73126

Correspondence

Midland Mortgage
Attn: Customer Service Center
P.O. Box 26648
Oklahoma City, OK 73126

Loss Draft Department

Midland Mortgage
Attn: Loss Drafts Department
P.O. Box 268912
Oklahoma City, OK 73126

Tax Department

Midland Mortgage
Attn: Tax Department
P.O. Box 26648
Oklahoma City, OK 73126

Qualified Written Requests, Notices of Error, Information Requests and Credit Disputes Must Be Sent To:

MidFirst Bank
c/o: Midland Mortgage Division
P.O. Box 268959
Oklahoma City, OK 73126

Notice of Error and Information Request Procedures
Fax

Homeowners & Flood Insurance

855-768-2910

Property Damage

405-767-5515

Property Tax Bills

405-767-5513

Property Tax Exemptions / Notice of Lien

405-767-5513

Mortgage Assistance Center

405-767-5815

Name Change and Assumptions

405-767-5500

Authorizations Requests

405-858-3000

Automatic Payment Plan

405-767-5800

Payoff Statements

405-767-5599

Verification of Mortgage Requests

405-858-3220

Customer Service

405-767-5500
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